Accademia Gallery Tickets

Monica

Dec 2024Verified booking

5/5

Thank you gor making the ticketing process so seamless. The level of detail to assist in obtaining tickets and detailed instructions about arriving early to obtain them was invaluable. The Galleria is always a highlight when visiting Florence. Of course, the Statue of David is a primary reason for visiting, but, there are many more works that contribute to the rich history of Italy, and beyond. Thank you for another wonderful experience. Each visit brings with it additional education and emotions.

Alejandra

Dec 2024Verified booking

5/5

The purchase process was very simple, and when we arrived at the museum we avoided the line. Fortunately since it was low season the line was not so long, but it was good to be able to optimize the time.

View original review in Spanish

Jeffrey

Dec 2024Verified booking

5/5

The guide was outstanding. Knowledgable, direct to the point - but also gave a great sense of what times were like back when David was sculpted.

Eduardo

Nov 2024Verified booking

5/5

a wonderful experience, a dream come true, buying tickets was very easy, access to the museum was very quick and convenient, and all the staff who served us were great! Congratulations, you are outstanding!!!

View original review in Italian

Luis

Nov 2024Verified booking

5/5

Love it. It was well organized considering the crowd within the Accademia. The guide was great. We loved the personal touch he provided all around the tour.

Gregory

Nov 2024Verified booking

3/5

We totally enjoyed the museum . We did not used guide or audio. Experiences at other venues led to a decision not to use either anywhere. (So no judgement on yours)

Sandra

Nov 2024Verified booking

4/5

skip the line ticket made it a prompt entrance within a tight schedule we had would just say bigger writing on the confirmation on where to go and redeem voucher for an entrance ticket across the road from the venue, would help us old people who have forgotten our glasses

Henri

Nov 2024Verified booking

3/5

Extra cost compared to the real price The impression of being taken for a ride, especially since we had the impression of being on the museum site...

View original review in French

Ms

Nov 2024Verified booking

3/5

Due to a marathon in Florence we were unable to get to the museum in time. We missed the only opportunity to see the original statue of David. This was a trip we will never be able to take again. We did see the replica but it was not the same. Plus we lost over $50 since there is no refund

Donna

Nov 2024Verified booking

5/5

Reassuring to have our tickets ahead of time and when we got there we just picked them up and walked right in. Others, without tickets waiting in line even in November. Seeing David in person is the best. Photos don't do him justice.

Carrie

Nov 2024Verified booking

4/5

We booked online for 3 adults and 3 teens. There was no charge for the kids, however we received a call the day prior to pay for our kids. It was the same price as adults, so $165 Euro seemed like a lot last minute. With that said, we thought the tour was great and really liked our guide. She was so informative and entertaining so it made me feel a little better about their mixup.

Cynthia

Nov 2024Verified booking

5/5

We explored the museum ourselves with no guide. Having a timed entrance was very handy and we had no problems. The museum is amazing and should not be missed.

Isabel

Nov 2024Verified booking

5/5

Claiming the tickets was super easy, and in fact they let me in earlier. Seeing David was literally life changing, and being able to go early via the tickets on headout as they had run out on the website completely calmed my stay and made it unforgettable.

Fernando

Nov 2024Verified booking

4/5

The wonder is what was inside the museum. We did not hire a guide, we queued and entered 15 minutes after the stipulated time and the tickets are more expensive than if you buy them directly.

View original review in Spanish

Carl

Nov 2024Verified booking

5/5

The wonderfully delightful and very helpful lady at the desk. She was a complete gem and so helpful! Thank you for all your assistance!

Richard

Nov 2024Verified booking

5/5

What a great tour with our guide Chiara. She made David and the gallery come alive with details we would have never figured out on our own. She was very thoughtful in her explanations and answered all our questions. We would highly recommended this tour! Wonderful!

James

Nov 2024Verified booking

5/5

The whole experience was seamless - just exchanged the voucher for the ticket and waited for a short time to be admitted to the museum.

Susan

Nov 2024Verified booking

3/5

I would like a credit for the audio part of my ticket. It was poorly organized and unusable in the museum. I am ok with paying more for you service, but your staff/office was basically outside the self serve lines that were very clear. This was no different than me just ordering online timed tickets myself through the museum and showing up. The guided tour headsets/info was unusable. Please credit my credit card so I do not have to give bad reviews. I expected much more for your services and was disappointed with what you offered.

Penny

Nov 2024Verified booking

5/5

We came to see David. The statue was magnificent as was the setting. We learned so much more, thanks to our guide.; she was knowledgeable and spoke with a freshness and joy in the lilt of her voice. Her informative talk about the instruments, the Medici family, the history of Michael Angelo and David's details made the visit most memorable.

Donna

Nov 2024Verified booking

5/5

Anna was extremely knowledgeable, offered great insight to those of us who have viewed some of the artworks before, and she answered everyone's questions patiently. A great experience was had by all. Anna is the best!

Bart

Nov 2024Verified booking

4/5

Incredible collection! Would be nice though if there would be a specific exerience for children: a book to colour, something to search, ...

Gonzalo

Nov 2024Verified booking

4/5

Very good visit in every aspect: The exhibition was like no other I have seen, sublime.... The organization to buy and receive the tickets was perfect. Some more precise indications were missing (place to pick up the tickets, meeting points with more precise directions, etc), but in general it was good. I recommend it with eyes closed.

View original review in Spanish

Clara

Nov 2024Verified booking

5/5

It was a memorable experience, the time we saved waiting in long lines was spent enjoying the wonders offered by the gallery, especially admiring the David!

View original review in Spanish

Gretchen

Nov 2024Verified booking

4/5

The David is magnificent and I loved it, but we did not receive a tour. It was just an audio recording and it was confusing.

Jacquelyn

Nov 2024Verified booking

5/5

Of course The David was the star of the show, but we really enjoyed our guide. She was knowledgeable, receptive to questions, and very pleasantly

Elizabeth

Dec 2024Verified booking

5/5

Marie was a wonderful guide. She was so knowledgeable about all aspects of the museum. We learned some interesting facts about mideveal vs renaissance artworks, the dress and customs of ancient Florence, beautiful old musical instruments and especially learned about Michaelangelo's David. It was a fabulous tour. We highly recommend Marie.

Julie

Dec 2024Verified booking

5/5

Olga our tour guide was extremely knowledgeable and made our tour very interesting and amusing. She did not rush us during the tour and gave us lots of time to view the works of art. She obviously has a passion for what she does.

Anthony

Dec 2024Verified booking

5/5

The guide was fantastic! She loved what she was talking about and had a great grasp of the history. She communicated in a way that was engaging, witty and with humor. We were hanging on her every word.

Iris

Dec 2024Verified booking

5/5

The tour guide was very knowledgeable and helpful. She talked about the period of the sculptures and the sculptures themselves. I really learned a lot

Bryan

Dec 2024Verified booking

5/5

Well organized tour with our guide Olga. Highly recommend taking the 1 hour tour to learn more about Michelangelo and his back story of his work. Nice museum to visit during your trip in Florence.

Tammie

Dec 2024Verified booking

5/5

Ana our guide was awesome! She was enthusiastic, knowledgeable & friendly & made our tour interesting & fun! Thank you Anna!

Jeffrey

Dec 2024Verified booking

5/5

Ticketing experience was fantastic. We had a great experience with our guide as all the other people had canceled on our tour, so it ended up being a private tour just for my husband and I. Our guide even took us into the part of the Accademia where they had Stradivarious violins which I loved. She was fenomenal and was very informative during our tour. HIGHLY recommend.

Mark

Nov 2024Verified booking

4/5

The tour guide was very knowledgeable and provided us with a lot of insight about Michealangelo and his sculptures. We had some issues with the tour since we were the only two people signed up for the tour but they moved us to another tour guide and made it work!!!

Jerome

Nov 2024Verified booking

5/5

The tour guide ( Frediricka ) was informative & Passionate in her narrative of 'DAVID', & other artists work displayed. Her detailed explanations were from the heart,...and we appteciated her Love for ART . !!! KUDOS to HER...!!

Korene

Nov 2024Verified booking

4/5

The guide was very knowledgeable and enthusiastic . He kept our attention with small details i did not know. Very interesting

Andrea

Nov 2024Verified booking

5/5

My guide Emmanuela was very friendly and knowleadgable about the gallery and the artists! I would highly recommend taking her tour to have the full experience inside the gallery.

Sandra

Nov 2024Verified booking

5/5

I like getting some insight into the art to gain a better understanding. So thank you. Oh yeah and the statue was beautiful

Curt

Nov 2024Verified booking

5/5

The guide gave us an excellent tour. She got us into the museum with no line and her discussions of the musical instruments and detail on the David statue were outstanding. She gave us her full attention and allowed us to move at our own pace. It was worth the money spent for us.

Nov 2024Verified booking

5/5

The tour was very good. The guide was very knowledgeable about the Accademia Gallery and the tour was very informative.

Michael

Nov 2024Verified booking

5/5

Our tour guide was a fountain of Renaissance knowledge and history. It was an excellent tour that skipped a lot of very long lines and was completely worth it.

William

Nov 2024Verified booking

3/5

The tour was good. Hard to hear as the guide kept holding the microphone away from her mouth and at other times covered it with her hand while walking

Geraldine

Nov 2024Verified booking

5/5

The intro with our guide was awesome especially since I taught the subject of the Renaissance and gave tours in Renaissance paintings at the LACMA. She was informative for those with no art knowledge but reminded those of us who did what principles we were to look for in each painting and sculpture we viewed. I loved seeing David as the epitome of the Renaissance and the power of Florence.

Reid

Nov 2024Verified booking

4/5

Our guide was very knowledgeable. There was confusion with the line ups. We chose this tour because of the skip the line. We were put in the regular line and people who bought regular tickets were getting in long before us. We were able to eventually leave the line and get in

Marco

Nov 2024Verified booking

5/5

Anna was very knowledgeable about all aspects of Art and life in Florence during the Renaissance. I loved her storytelling style which made history and art come alive. She was very kind and genuinely wanted to ensure everyone got what they wanted from the tour. Really enjoyed the experience and ot was definitely one of the highlights of our Florence trip!

Peter

Nov 2024Verified booking

4/5

The best part was the sculture of David. Also the tour guide was excellent. She was friendly, approachable and very knowledgeable .

Edward

Oct 2024Verified booking

5/5

We were a party of six and wanted to see the museum with a guide to help us make the most of our visit. The office for the tour was easy to find and Laurie could not have been any more warm and gracious when she greeted us on our arrival. She fitted us with earpieces which worked very well in the noisy street as well as inside the museum. We waited in line at the museum entrance for about five minutes until our entry time, and then she led us inside and proceeded to spin captivating stories about the history of Florence, the titanic efforts to adorn the Duomo with statuary in the 15th and 16th centuries, and most all, Michelangelo's creative brilliance. Laurie made the museum come alive for us and we would not have appreciated the paintings and especially the magnificent DAVID without her expertise and seamless dialogue. It was a magical lesson in art history and in the history, culture, politics, and economics of this fabulous city. By the way, the exhibit of Renaissance musical instruments, including several Stradivarius violins and cellos, along with an early (the first, perhaps?) pianoforte ALONE is worth the price of admission for music lovers!

Norma

Oct 2024Verified booking

3/5

The guide arrived late. Our tickets were for 2pm we did not get in until 240p we had to rush to see David, did not use the audio guide as we had to get back to the ship. The guide was apologetic but our experience was cut short because he arrived late.

caroline

Oct 2024Verified booking

4/5

We didn't know exactly where to meet, crowded street so it was easy to miss them. We do not have data, knowing to look for the purple shirts. Guide was very knowledgeable

Candice

Oct 2024Verified booking

5/5

Our Guide, Marte, made the history of the Academia so very exciting. She loves this special place very much, and we could tell. Such a beautiful place shown to us by a lovely, talented woman. Grazi, Marte!

James

Oct 2024Verified booking

5/5

Our experience was excellent. Our guide, Olga, did a fantastic job of explaining the history of the time and how the art was created. The sculpture of David is breathtaking and we had plenty of time to appreciate it.

David

Dec 2024Verified booking

5/5

The Uffizi Gallery in Florence is an incredible place filled with world-famous art. Seeing masterpieces like Botticelli's The Birth of Venus and works by Michelangelo and Leonardo da Vinci was unforgettable. The gallery is well-organized, with helpful descriptions and stunning views of Florence. It’s a must-visit for anyone interested in art or history!

Tracy

Dec 2024Verified booking

3/5

Purchase was easy but then we couldn't easily find the pickup location. There was no "skip the line" and no host took us to the venue, which is what I was told on the website I was paying for. We were not made aware that the strike caused the museum not to open until our ticket time. So everyone showed up at once and we waited a long time to get in.

Elisa

Nov 2024Verified booking

5/5

The entrance and avoiding the queue went very well. The bad thing was that they did a drill in the museum during our visit, it was a real disaster, the museum staff lost their roles, they stole 40 minutes of our time and if it had been a real evacuation it would have been a massacre. A 10 for you and a fail for the museum staff.

View original review in Spanish

Maurizio

Nov 2024Verified booking

4/5

The booked tickets were delivered on time, and we were escorted to the fattening by the host. As for "skip the line," I couldn't say , because in fact the line was practically nonexistent that day. However, positive experience.

View original review in Italian

Gonzalo

Nov 2024Verified booking

4/5

Very good visit in every aspect: The exhibition was like no other I have seen, sublime.... The organization to buy and receive the tickets was perfect. Some more precise indications were missing (place to pick up the tickets, meeting points with more precise directions, etc), but in general it was good. I recommend it with eyes closed.

View original review in Spanish

Michael

Nov 2024Verified booking

3/5

Skip the line is false advertising. We waited in line over 45 minutes. No kne mentioned the number of steps to get to the top Your lead left us standing in line with a ticket and no direction The Ufizzi was most memorable once we got there

Sue

Nov 2024Verified booking

5/5

This was a very easy process. We met our contact right outside the museum. She was right on time and walked us right in to the timed entry. It was very helpful and what a great is that we had.

Paul

Oct 2024Verified booking

4/5

Entry was made easier and quicker using Headout. There are so many visitors like us visiting the Uffisi. At time difficult to get close to the exhibits

Robert

Oct 2024Verified booking

3/5

We had a skip the line with guided entry. We were led around to where the queue was and waited for our tickets. When the rep returned with our tickets she pointed to a long queue and said to join that and she left. We joined the queue we were told and slowly went towards the front which took 10-15 mins only to find it wasn't our queue. Fortunately the attendant checking saw the ticket with the times on it and let us in.

Claudia

Oct 2024Verified booking

5/5

The tour guide was great - she organized the tickets, Otherwise I found the Uffizi a horror - too many people, claustrophobic situation - you can't enjoy art like that. But the curators are aware of the problem. I'm glad I wandered through there once. Great works of course! THANKS

View original review in German

Jose

Oct 2024Verified booking

4/5

The host was very kind. The line was fast and the visit was what we expected. This is a very reliable service and I recommend it.

Jan

Oct 2024Verified booking

4/5

Nice to do at our own pace but not have to queue for that experience! Enjoyed the museum although it took a while to work out the audio guide referred to a sample of exhibits only 😆. Would recommend the museum.

Antoinette

Oct 2024Verified booking

5/5

Thank you to Hershey for accommodating us we showed up late after going to the wrong museum in the error. She was a pleasure!

Ryo

Oct 2024Verified booking

4/5

Althugh, our experience you organised was just bringing us to the museum and getting tickets, I really appreciate that you gave us tickets which we couldn't get from official website on that day.

Krista

Oct 2024Verified booking

3/5

Once I was in the Academia it was lovely. The skip the line tickets at the Uffizi were past the time - ie, seemingly left over from a previous tour. The tour guides appeared a bit disorganized compared with my other tours from other companies on this trip.

Ravinder

Oct 2024Verified booking

4/5

Easy to spot the Headout representative outside the Carrefour Express. They gave us a sticker and a barcode to scan, in order to download the app for the audio guide. I thought we were getting a physical guide to take us around the museum but in the end we quite enjoyed listening to the audio on our phones.

Hana

Oct 2024Verified booking

3/5

Everything was perfect except at the meeting point the guide wasnt there 15 minutes ahead and we were nervous if we are standing correctly. The queue system at the Academia was quite chaotic so we were nervous. Once he showed up he was great and all was great. Thankyou

Alina

Oct 2024Verified booking

5/5

The hot was there early to receive guests. Host explained the process clearly. Everything went smoothly. The Academia and Uffizi were awesome.

Ligia

Oct 2024Verified booking

4/5

I had no guide. The museum speaks for itself. It is exceptional as exhibits, organization, everything. Getiing the tickets was a bit tricky, though, as the person who had to give them to us - after having purchased them online - just gave us scarce instructions as if we were supposed to know all streets around the museum. That was stressful.

Cristian

Oct 2024Verified booking

5/5

It was raining very hard and everyone and everything seemed chaotic but when our tour guide Aaliyah came, she made sure everything was in order. She knew what she was doing and made sure everyone was accommodated and safe. She has been the best tour guide I've ever had. Thank you for having her as your staff!

QUAH

Oct 2024Verified booking

5/5

The exhibits demonstrated very well the great craftsmanship during the medieval times. The detailing right to the veins and muscle of David was clearly visible. It is so real.

Jerry

Oct 2024Verified booking

4/5

The advance purchase via Headout enhanced the visit by skipping the line. Both venues we visited were memorable, though Uffizzi was the highlight.

Barbara

Oct 2024Verified booking

4/5

The statue of David is amazing. Glad we didn't have to wait in a long queue. Thought we would have a guide, but we didn't

Anita

Oct 2024Verified booking

5/5

Our guide made it work for us. We got lost and were unable to find him, but he called us and made it work. Thank you to him so much. Sadly I didn't get his name as it was very hard to hear. Thank you to him for doing the extra. It made my day,

Stephanie

Oct 2024Verified booking

4/5

Guide was great Headout is easy to use and communication with their partner (Crown) was also excellent, but we sat out in the rain for an hour waiting to be let in after our original time was moved from 3:30 to 5:15. So we were almost three hours late getting in from our original booking. Likely the museum's fault, as we had similar experiences all week in Florence.

Maria

Dec 2024Verified booking

5/5

I highly recommend purchasing tickets including the guide in good time. Our guide arrived on time at the agreed time. She was also very good and clear in explaining in detail the wonderful works seen in the various rooms. We were very satisfied...we will return!

View original review in Italian

Elizabeth

Dec 2024Verified booking

5/5

Marie was a wonderful guide. She was so knowledgeable about all aspects of the museum. We learned some interesting facts about mideveal vs renaissance artworks, the dress and customs of ancient Florence, beautiful old musical instruments and especially learned about Michaelangelo's David. It was a fabulous tour. We highly recommend Marie.

Gregory

Dec 2024Verified booking

3/5

The art work at the museum was beautiful. It was well worth seeing. Our guide however spent too much time at just a small number of pieces, so we did not get to see the whole museum and a number of other famous works that were towards the end of the tour. The guide reminded me of an art teacher the way she elaborated on how each work was done and how it compared to other works from similar artists. A little too much detail for a short tour.

Antonio

Dec 2024Verified booking

5/5

The extraordinary expertise of the guide Anna, who immersed us in the history by telling everything with great passion and on the scale of all guests. Highly recommended (at least with guide Anna).

View original review in Italian

Julie

Dec 2024Verified booking

5/5

Olga our tour guide was extremely knowledgeable and made our tour very interesting and amusing. She did not rush us during the tour and gave us lots of time to view the works of art. She obviously has a passion for what she does.

Anthony

Dec 2024Verified booking

5/5

The guide was fantastic! She loved what she was talking about and had a great grasp of the history. She communicated in a way that was engaging, witty and with humor. We were hanging on her every word.

Iris

Dec 2024Verified booking

5/5

The tour guide was very knowledgeable and helpful. She talked about the period of the sculptures and the sculptures themselves. I really learned a lot

Bonafini

Dec 2024Verified booking

5/5

Fantastic Uffizi tour, all made possible by your guide, Ms. Luigia! Educated and knowledgeable person, she taught us to observe the artists in a way we did not know! Congratulations and thank you! See you next time!!!

View original review in Italian

Bryan

Dec 2024Verified booking

5/5

Well organized tour with our guide Olga. Highly recommend taking the 1 hour tour to learn more about Michelangelo and his back story of his work. Nice museum to visit during your trip in Florence.

James

Dec 2024Verified booking

5/5

To look on all of the masterpieces the Uffizi has to offer is the experience of a lifetime. To look on all of the masterpieces the Uffizi has to offer WITH a guide who understands the history of each piece, knows the finite details of each artist's history, and speaks with very obvious passion about every work is absolutely PRICELESS! Paulina was simply outstanding. Our entire family is so appreciative of everything she shared with us and taught us.

Tammie

Dec 2024Verified booking

5/5

Ana our guide was awesome! She was enthusiastic, knowledgeable & friendly & made our tour interesting & fun! Thank you Anna!

Jeffrey

Dec 2024Verified booking

5/5

Ticketing experience was fantastic. We had a great experience with our guide as all the other people had canceled on our tour, so it ended up being a private tour just for my husband and I. Our guide even took us into the part of the Accademia where they had Stradivarious violins which I loved. She was fenomenal and was very informative during our tour. HIGHLY recommend.

Mark

Nov 2024Verified booking

4/5

The tour guide was very knowledgeable and provided us with a lot of insight about Michealangelo and his sculptures. We had some issues with the tour since we were the only two people signed up for the tour but they moved us to another tour guide and made it work!!!

Jerome

Nov 2024Verified booking

5/5

The tour guide ( Frediricka ) was informative & Passionate in her narrative of 'DAVID', & other artists work displayed. Her detailed explanations were from the heart,...and we appteciated her Love for ART . !!! KUDOS to HER...!!

Korene

Nov 2024Verified booking

4/5

The guide was very knowledgeable and enthusiastic . He kept our attention with small details i did not know. Very interesting

Muli

Nov 2024Verified booking

5/5

Everything worked exactly on time Ana, the guid was exlelant. She is so professional and nice explaining that left us amazed of her.

Urška

Nov 2024Verified booking

5/5

Fantastic guide Aurora led us trough the highlights of Uffici gallery with candid enthusiasm and heart warming details. Love it, would reccomend.

Adrian

Nov 2024Verified booking

5/5

The guide was in time, actually earlier. Explanations were extensive and easy to understand. We could see the most famous puctures at the museum.

Ilaria

Nov 2024Verified booking

5/5

Our guide was great, he was a pleasure to listen to. Very knowledgeable and helpful in everything. It was 100% worth it. Super recommended service!!!!

View original review in Italian

Andrea

Nov 2024Verified booking

5/5

My guide Emmanuela was very friendly and knowleadgable about the gallery and the artists! I would highly recommend taking her tour to have the full experience inside the gallery.

Sandra

Nov 2024Verified booking

5/5

I like getting some insight into the art to gain a better understanding. So thank you. Oh yeah and the statue was beautiful

Curt

Nov 2024Verified booking

5/5

The guide gave us an excellent tour. She got us into the museum with no line and her discussions of the musical instruments and detail on the David statue were outstanding. She gave us her full attention and allowed us to move at our own pace. It was worth the money spent for us.

Nov 2024Verified booking

5/5

The tour was very good. The guide was very knowledgeable about the Accademia Gallery and the tour was very informative.

John

Nov 2024Verified booking

5/5

Our guide was wonderful. Answered all of our questions , very pleasant personality and appeared knowledgeable about the Uffizi and the paintings we viewed .

Michael

Nov 2024Verified booking

5/5

Our tour guide was a fountain of Renaissance knowledge and history. It was an excellent tour that skipped a lot of very long lines and was completely worth it.

Sirirat

Dec 2024Verified booking

5/5

We had an amazing experience with City Wonders and our English speaking tour guide, Annette. She was incredibly knowledgeable and engaging, sharing fascinating details about the history, art, and culture of the city. Her passion for the subject was evident, and she made the entire experience both educational and enjoyable. The highlight was, of course, seeing Michelangelo’s David. Annette brought the statue to life by explaining its artistic significance, the story behind its creation, and even pointing out details we would have missed on our own. Her expertise truly added depth to the experience. We highly recommend this tour to anyone visiting the city—it’s a must-do for art and history lovers! Thank you for making our visit unforgettable!

lee

Dec 2024Verified booking

5/5

Be careful Headout double billed me for the tour and refused to refund the second billing, better to wait to come to Italy and just book the tour directly

Rahul

Oct 2024Verified booking

3/5

Knowledgeable guide. However it was not clear that we would only spend 30 mins at Academia. Balance 1 HR was walking city tour. Would help if title of tour and itinerary clearly mention this.

Kristin

Oct 2024Verified booking

3/5

We waited in the rain in a HUGE line for an hour to enter the venue. Absolutely NOT what we paid for as Skip the Line tickets.

Klemen

Sep 2024Verified booking

5/5

We liked the story telling of the tour guide. Lots of interesting things about the city and its wonders that we otherwise wouldn't have realized.

Susan

Sep 2024Verified booking

5/5

The art displayed at the museum was Amazing. The sculptures and statue collection was spectacular. Everything was beautiful in this museum including "David" My favorite.

Sabien

Aug 2024Verified booking

5/5

The guide was awesome! Very funny, very clear and good with faces. The tour was fun and the ending at the statue of David was a very good decision! Thanks :)

Carolina

Aug 2024Verified booking

3/5

She was a nice person and tried her best to guide us... But her Spanish makes you loose interest because many times she doesn't find the correct words and uses lots of "muletillas" or words that are not in spanish.

Robert

Aug 2024Verified booking

3/5

Even though the guide was knowledgeable, it was hard understanding him because of his accent. Also, it would be easier to understand the guide if you gave us DUAL headphones. Single headphones don't work.

Natalie

Aug 2024Verified booking

5/5

Stephano was an excellent guide who was clearly passionate about the city of Florence and its fascinating history. We learnt so much about both the city, but also about the history of Michaelangelo's David. Highly recommend this tour to anyone interested in art history, architecture or the history of one of Italy's most beautiful cities!

Isrin

Jul 2024Verified booking

5/5

We love our guide Ciara, she is very informative and provided all the history behind Florence and the areas we were visiting. However there was a lady in glasses who was very rude to this man and his little son who's booking didn't come through to your firm. Instead of being apologetic and helping them, she was rude and aggressive to them. She kept raising her voice to them. I pitied the little boy

Jose

Jun 2024Verified booking

4/5

Definitely the accademy museum is the best of this tour also the guide guy, he made a big effort to explain a lot about the history of Florence

W.F.

Jun 2024Verified booking

5/5

Francesca is a very friendly guide with a lot of knowledge of the city, the buildings and their history. The city was to crowdy to enjoy it fully. But Francesca showed us the best highlights in a 3 hour tour.

Annemarie

Jun 2024Verified booking

5/5

I have been on many guided tours around multiple cities but my guide was amazing this time. He was so knowledgeable, nice and genuinely excited to showcase the city and it's amazing art. I learnt so much from him. These things can be borning sometimes even if you love history but my guide made it enjoyable and shared information in such a relatable way that I could not help but be engaged for the full tour. I got to hear the history behind what seemed to be just a normal sign and had I done a walling tour alone I surely would have missed out on its beauty and understanding. Would highly recommend 👌

Stuart

Jun 2024Verified booking

3/5

The Academia and the David never fails to impress The issues was that the City Centre tour was very slow with a lot of time standing around listening to the guides personal views. There is so much to see in Florence so we left the tour at the Duomo.

Maria

May 2024Verified booking

5/5

The tour was excellent. Great guide! He shared a wide range of information and was very pleasant with the group.

View original review in German

Annie

May 2024Verified booking

5/5

Barbera was a darling! So much useful information, very patient and kind. Gave everyone the opportunity to ask questions if they wanted. Super Galleria tour, fabulous City Walking tour, not too long! We learned so much! Thank you, Firenze!

Daliso

Apr 2024Verified booking

4/5

A good sample of the exhibits, at the Accademia tour were explained, without being overwhelming in content or boring. The guide was friendly, enthusiastic and spoke well in English.

María

Apr 2024Verified booking

5/5

Meri is an exceptional guide, she dedicated the necessary time and explained everything in a pleasant and interesting way. Bravo for Meri!

View original review in Spanish

Johanna

Nov 2024Verified booking

5/5

Guide was excellent and knowledgeable, great to skip the queue at Academia

Carlos

Oct 2024Verified booking

5/5

Giovanna, our guide was awesome...and you could tell she really cared to make the tour interesting and enriching!

Robyn

Oct 2024Verified booking

5/5

Great experience. Sarah was very knowledgeable and gave a great tour.

Clare

Oct 2024Verified booking

5/5

Giovani was the best tour guide we've ever had. She's excellent !

Clifford

Sep 2024Verified booking

4/5

Excellent Guide - pointing out historic buildings and features would have otherwised missed. David awesome too!

Christopher

Sep 2024Verified booking

5/5

It was so informative and gave great background to David. The guide was so passionate

David

Dec 2024Verified booking

5/5

The Uffizi Gallery in Florence is an incredible place filled with world-famous art. Seeing masterpieces like Botticelli's The Birth of Venus and works by Michelangelo and Leonardo da Vinci was unforgettable. The gallery is well-organized, with helpful descriptions and stunning views of Florence. It’s a must-visit for anyone interested in art or history!

Sara

Dec 2024Verified booking

5/5

Above all the ease of the application. In addition, as an art graduate, I was fascinated to be able to access the entire Santa Maria del Fiore complex.

View original review in Spanish

Alan

Dec 2024Verified booking

5/5

Simple and very effective. The choice of schedule permitted to benefit of a lovely golden hour over the Duomo of Firenze

Deborah

Dec 2024Verified booking

5/5

What better experience to celebrate your child's 18th birthday in one of the most beautiful cities in the world? The same as where we were born! Florence seen from above is truly something spectacular.....not to mention the architecture and painting etc etc....whatever you want!!!! Speechless....anzi a....MERAVIGIOUS

View original review in Italian

Tracy

Dec 2024Verified booking

3/5

Purchase was easy but then we couldn't easily find the pickup location. There was no "skip the line" and no host took us to the venue, which is what I was told on the website I was paying for. We were not made aware that the strike caused the museum not to open until our ticket time. So everyone showed up at once and we waited a long time to get in.

Marc

Nov 2024Verified booking

5/5

Great view over the whole of Florence. 🇮🇹❤️🍀 you shouldn't be afraid of heights. You stand on the balcony inside. Everything is very well secured, but it is high.

View original review in German

Silvia

Nov 2024Verified booking

5/5

The best thing, not having to wait in line to get in. The views are wonderful, but you have to be fit to climb so many steps ha ha.

View original review in Spanish

Elisa

Nov 2024Verified booking

5/5

The entrance and avoiding the queue went very well. The bad thing was that they did a drill in the museum during our visit, it was a real disaster, the museum staff lost their roles, they stole 40 minutes of our time and if it had been a real evacuation it would have been a massacre. A 10 for you and a fail for the museum staff.

View original review in Spanish

Lloyd

Nov 2024Verified booking

5/5

Lorenzo had great knowledge of the area and was extremely personable while also being professional. We appreciated explanations of the local plant life and history of the area. We had good recommendations for places to visit and future tours. The hiking tour in the hills were better than expected. Nice views of the valley and countryside and woodlands.

Maurizio

Nov 2024Verified booking

4/5

The booked tickets were delivered on time, and we were escorted to the fattening by the host. As for "skip the line," I couldn't say , because in fact the line was practically nonexistent that day. However, positive experience.

View original review in Italian

ANA

Nov 2024Verified booking

5/5

I liked it very much but I could not visit the cathedral because it seems that the two days I was there it was closed.

View original review in Spanish

Martin

Nov 2024Verified booking

5/5

It was a very simple experience. I down loaded the app after purchasing the tickets and then no queuing at ticket office just went to attractions and they scan my phone, simple, easy.

Daniel

Nov 2024Verified booking

3/5

Me and my famiily were denied entry to the museum, bell tower and batistery wich where included in the ticket. Practically lost 75% of the "supposed" entries. Sad to say that can't recommend this app for this specific historical attatraction.

Nicole

Nov 2024Verified booking

5/5

No problems at the entrance on the ticket was informed before the backpacks are not allowed sense so everything went flawlessly.

View original review in German

Gonzalo

Nov 2024Verified booking

4/5

Very good visit in every aspect: The exhibition was like no other I have seen, sublime.... The organization to buy and receive the tickets was perfect. Some more precise indications were missing (place to pick up the tickets, meeting points with more precise directions, etc), but in general it was good. I recommend it with eyes closed.

View original review in Spanish

Michael

Nov 2024Verified booking

3/5

Skip the line is false advertising. We waited in line over 45 minutes. No kne mentioned the number of steps to get to the top Your lead left us standing in line with a ticket and no direction The Ufizzi was most memorable once we got there

Sue

Nov 2024Verified booking

5/5

This was a very easy process. We met our contact right outside the museum. She was right on time and walked us right in to the timed entry. It was very helpful and what a great is that we had.

John

Nov 2024Verified booking

4/5

Was able to get tickets at last minute due to my short timing schedule for being in Florence. The line to enter the church was extremely long and we would not have had time to get inside if not for the skip the line tickets I purchased. In order to make our bus back to Livorno, we had to miss the Bell tower climb which I would have liked to do. If you have the time, these tickets were perfect.

Vincenzo

Nov 2024Verified booking

3/5

The campanine ticket cost me more than twice the original price on the official website. After this experience I will not use headout anymore. I'm sorry, because it seems like a nice application, but if you then steal money from customers like that, it's not good. It is okay that you put a small markup, 1-3€, but double NO. a ticket of €20 pay it €42!!!!!!

View original review in Italian

Bortolotti

Nov 2024Verified booking

5/5

Wonderful experience, a bit tiring however it is worth it A bit of a shame about the nets above the bell tower because they prevent the best view

View original review in Italian

Thurre

Nov 2024Verified booking

5/5

We were in a very busy period, so the reservation allowed us to visit several places with the good fortune of having almost no waiting. Watshap's delivery of information and documents was top-notch! We were able to take advantage of the audio guides.

View original review in French

Leticia

Nov 2024Verified booking

5/5

The dome was fascinating to see everything from the top and for you to make sure we were on time and everything went perfectly.

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ENCARNACION

Nov 2024Verified booking

3/5

The visit to the dome, the baptistery and the bell tower was great. But we could not enter the Cathedral because of the timetable, as no one told us that we could enter whenever we wanted, and because of an event, we could not enter the museum, which closed at 19h and that day it closed earlier. I think the tickets should have more information.

View original review in Spanish

Marsin

Nov 2024Verified booking

5/5

Perfect for seeing the sights of Florence! Inexpensive. Very interesting access to the museum. I recommend this very practical pass!

View original review in French

Philippe

Nov 2024Verified booking

4/5

This cathedral is an amazing place, of great architectural significance. However, for reasons not pertinent here, we could not make the visit as had been scheduled.